If you are unable to scan a website's QR code following registration, check to ensure that you have given the app permission to access your camera.
This QR reader only works with the Biocryptology system's QR codes, so we need our app to read the QR code directly in order for it to be scanned.
The system will not work if our system's QR code is read with a QR reading application, as the code is unique to the Biocryptology system.
You can change your permissions in system settings-> applications.
Android:
iOS:
If this does not resolve your issue, please contact us.
For more detailed assistance, click on the 'support' button on the right side of the screen. There you can indicate details about your issue and attach additional information if possible, which will help us greatly in resolving your problem faster.